DMCA Policy

Last updated: July 19, 2026

1. Overview

BetaBoxTS respects the intellectual property rights of others and expects users of our website and customers of our managed hosting services, including those provided under our HostPhenix brand, to do the same. This policy describes how we respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512).

2. Reporting Copyright Infringement

If you believe that material hosted on our infrastructure infringes your copyright, send a written notification to our Designated Agent that includes:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material claimed to be infringing, with enough information (such as a URL) for us to locate it;
• Your contact information, including address, telephone number, and email address;
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner.

3. Designated Agent

DMCA notices should be sent to:

DMCA Designated Agent
BetaBoxTS
1386 Ambleside Dr
Clarksville, TN 37040
Phone: (931) 355-7256
Email: contact@betaboxts.com (subject line: “DMCA Notice”)

4. Our Response to Valid Notices

Upon receipt of a valid notice, we will promptly remove or disable access to the allegedly infringing material, notify the affected customer or user, and provide them with a copy of the notice so they may respond or submit a counter-notice.

5. Counter-Notice Procedure

If you believe material you posted was removed by mistake or misidentification, you may send a written counter-notice to our Designated Agent that includes: your physical or electronic signature; identification of the material removed and its former location; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, the Middle District of Tennessee) and that you will accept service of process from the person who filed the original notice.

6. Restoration of Material

After receiving a valid counter-notice, we will forward it to the original complainant. Unless the complainant notifies us within ten (10) business days that they have filed a court action seeking to restrain the alleged infringement, we may restore the removed material within ten (10) to fourteen (14) business days.

7. Repeat Infringers

It is our policy to terminate, in appropriate circumstances, the accounts of customers or users who are determined to be repeat infringers.

8. Misrepresentations

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys’ fees. Please make sure your claims are accurate before submitting a notice or counter-notice.

9. Hosting Customers

Customers of our hosting services are responsible for the content they and their users publish. Receipt of DMCA notices may also be considered under our Acceptable Use Policy.

10. Questions

Questions about this policy can be sent to contact@betaboxts.com.

This document is provided for general informational purposes and does not constitute legal advice.