LEGAL

Privacy Policy

Last updated: July 19, 2026

1. Who We Are

BetaBoxTS is a security-led IT firm based in Clarksville, Tennessee, providing managed IT services, web and application development, managed hosting through our HostPhenix brand, and CMMC / NIST 800-171 compliance services. This Privacy Policy explains how we collect, use, and protect information when you visit betaboxts.com or interact with our services. Our office is located at 1386 Ambleside Dr, Clarksville, TN 37040.

2. Information We Collect

We collect information you voluntarily provide through our contact and inquiry forms, which may include your name, email address, organization, phone number, and the contents of your message. Like most websites, our servers also automatically record standard technical information such as IP address, browser type, pages visited, and timestamps for security and diagnostic purposes.

3. How We Use Your Information

We use the information you provide to respond to inquiries, deliver and support the services you request, schedule assessments and consultations, maintain the security of our systems, and comply with legal obligations. Form submissions are delivered to us by email so our team can respond to you directly.

4. Cookies

Our site uses standard WordPress cookies necessary for the website to function, such as session and preference cookies. We do not run third-party advertising on this site and we do not use cookies to serve ads. You can control or delete cookies through your browser settings; disabling cookies may affect some site functionality.

5. How Information Is Shared

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our website and email systems, when required by law or legal process, or to protect the rights, safety, and security of BetaBoxTS, our clients, or others. Any provider handling data on our behalf is expected to safeguard it appropriately.

6. Data Security

Security is central to what we do. We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data we handle, including access controls, encryption in transit, and hardened hosting infrastructure. No method of transmission or storage is completely secure, but we work continuously to protect the information entrusted to us.

7. Data Retention

We retain contact submissions and related correspondence only as long as needed to respond to you, provide services, meet legal or contractual requirements, and maintain reasonable business records. When information is no longer needed, we delete or de-identify it.

8. Hosting and Client Data

When we provide managed hosting through HostPhenix or other managed services, we may process data on behalf of our clients. In those cases the client controls the data, and we act under the terms of our service agreements. Questions about data hosted by one of our clients should be directed to that organization.

9. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law. To exercise these rights, contact us at contact@betaboxts.com and we will respond within a reasonable timeframe.

10. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy can be sent to contact@betaboxts.com, or by mail to BetaBoxTS, 1386 Ambleside Dr, Clarksville, TN 37040, or by phone at (931) 355-7256.

This document is provided for general informational purposes and does not constitute legal advice.